OPS SENIOR CLERK - 64858504

Requisition No: 821166 

Agency: Department of Health

Working Title: OPS SENIOR CLERK - 64858504

 Pay Plan: Temp

Position Number: 64858504 

Salary:  $16.00 an hour 

Posting Closing Date: 05/12/2024 

Total Compensation Estimator Tool

Job posting category (Open Competitive)

Please be advised:

• All fields in the Candidate Profile (application) must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• The successful candidate must be able to pass a Level II Background screening.
• If you are claiming Right to First Interview, you must attach a copy of your official layoff letter when applying to be considered. 

Your Specific Responsibilities:

This position is under the general supervision of the Community Health Nursing Supervisor.

This position is identified as a sensitive position and may be responsible for receiving personal bills or performing tasks involving high level of trust.   This position requires a background screening including fingerprinting.  This position is identified as a key custodian for designated areas.  Position will adhere to the Information Security Policies and Procedures

 Interview clients for FDOH Walton program eligibility following information security policies and procedures for all health department programs.  Obtain vital information for patients/client integration in HMC system. Input demographics, financial data, and record information in HMS system for reports and patient care. Verify incomes and information for completeness and accuracy. Verify Medicaid eligibility using FMMIS. Prepare patient records according to policies and procedures. Determine eligibility for Presumptive Eligibility for Pregnant Women for women with positive pregnancy test following the Medicaid/PEPW guidelines. Complete applications using the Florida System to generate immediate temporary Medicaid.

Provide clerical support to Family Planning and Maternal Health programs of the Walton CHD. Maintain smooth clinic flow by adhering to the daily appointment schedule. Retrieve and prepare medical charts for clinic sessions adhering to records management guidelines. Verify/update patient/client information for HMS database. Obtain/verify Medicaid, Medicare and/or third-party insurance information from clients. Check patient's/client’s financial statements for necessary updates and forward for interview or interview as appropriate. Provide routine information to Prenatal and Family Planning patients/clients regarding appointments, programs, clinic schedules, procedure, etc. Assist and refer patients/clients to other community agencies/services as needed. Prepare and process medical release forms as requested adhering to records management guidelines. Provide follow-up of patients/clients who do not show for prenatal appointments. Assist non-English-speaking clients with scheduling appointments and communication during scheduled appointment. Obtain medical records of all prenatal clients for outside facilities with prenatal and scan clinical documents.

Complete all reports, including EAR within require time frame. Duty during disater required including work for irregular and indeterminate periods of time. Other assigned duties as  needed to support clinic operations. Will be assigned purchasing card responsiblities related to travel. Assigned purchasing card responsibilities and adheres to purchasing card policies and procedures

Required Knowledge, Skills, and Abilities:

Average computer skills ability to successfully multitask, ability to set priorities, ability to manage a telephone. Strong communication skills. Strong Organization skills, Ability to work well with others, is customer service oriented, able to communicate fluently with Spanish speaking clients.

Qualifications:

Minimum – 12 months customer service experience, computer skills, communication skills, the bilingual ability to speak Spanish fluently. Must have a valid Florida Driver’s License

Preferred- 1+ year customer service experience, speaks Spanish fluently, computer skills, communication skills, Florida Driver’s License

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

DeFuniak Springs

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:

• State of Florida 401(a) FICA Alternative Plan (mandatory)
• Participation in state group insurance (upon meeting eligibility requirements.  Consult with People First and/or the serving HR office)
• Workers’ Compensation (mandatory, if needed)
• Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
• Deferred Compensation (voluntary)
• Employee Assistance Program (voluntary)
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.